GM Threats for paging on BoTs?

Yesterday on Great Lakes a Castle fell in Tram to IDOC. This prompted a large number of players to pull out their scripted house placement Bots. A friend and guild mate of mine decided to start reporting them. This is the course of action we are repeatably told to take. As the system will only allow for 3 names to be reported at a time he was forced to make multiple reports of various BoTs. This should have prompted at the very least a GM to respond by investigating and perhaps banning the accounts. Instead the GM decided that an easier course of action would be to threaten the complainer.

So my question is simple if you are going to threaten those who follow the direction they are given on how to deal with BoT'ers what should we do? Many of us just want an even playing field where the people who take our subscription money work to keep the game free of cheats.

Please look into this and explain why reporters are being threatened with account action instead of those breaking the rules? @Kyronix @Mesanna @Bleak
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Comments

  • JackFlashUkJackFlashUk Posts: 900
    you are not clearly showing what the content of your report entailed,  were you swearing etc?  it can be very frustrating I know, however, I have also been told quite clearly that abusing language will not be tolerated, and it will detract form what you are trying to achieve......

    This wold be my guess as to why you got this response.....
  • I was not using language. Page said. " hidden players trying to script place castle" then typed on their names
  • RinerRiner Posts: 357
    Actually it wasn't me who made the report, but I just asked and no there was no language used which would be considered abusive. Nice thought and I agree that until everything is answered we might want to give the benefit of the doubt but this doesn't seem to be the case. Fortunately,I believe that @Mesanna in the very least would have a log of the reports and could clarify the appropriate action with the GM that handled this.
  • Might have added things like "please help. " no I don't have screenshots of the pages because I saw no reason to need them and was not upset until I got that answer. Trying to do some good for the community
  • creampiecreampie Posts: 80
    watch out what you want she already said next thing she will do about idocs is deleting them...i bet if this continue like this we idocs will be terminated in couple months....this is always the same little crew that control house placement and multibox idocs they already know who they are. They are making more money than the devs and the devs dont have any ego to stop them... you want to know another absurd shit...when someone is getting banned he can ask after a year to reactive account and during the suspension the house dont go idoc so people who got ban dont have any lost (house and stuff).
  • gaygay Posts: 358
    "A large idoc is happening, my god there are a lot of people here for it. They must all be bots and I will report everyone."

    "omg why am I being told that reporting everyone and everything that I perceive as a bot is abuse of the paging system? All these bots are going to take my loot :("


  • PaladinBobPaladinBob Posts: 52
    edited April 2023
    Didn't want the spot. Never tried placing.  Nor did I try and report the bunch of people there during looting. It was hidden generic named toons. Todd. Carl. Etc
  • creampiecreampie Posts: 80
    gay said:
    "A large idoc is happening, my god there are a lot of people here for it. They must all be bots and I will report everyone."

    "omg why am I being told that reporting everyone and everything that I perceive as a bot is abuse of the paging system? All these bots are going to take my loot :("


    yeah he probably blink when the chessy castle fall yesterday and it was over :-p
  • Arnold7Arnold7 Posts: 1,295
    Based on my last couple of interactions with GM’s, the response you got does not surprise me.  Not sure what they think their jobs entail but pretty sure it does not agree with the player’s expectations.  They respond quickly will give them that but seems like they want to be sure they don’t help too much.  Have never seen this attitude anywhere else when I have requested to chat with any other person whose job it is to answer questions of persons using their employers products but it prevails here.
  • PawainPawain Posts: 9,019
    gay said:
    "A large idoc is happening, my god there are a lot of people here for it. They must all be bots and I will report everyone."

    "omg why am I being told that reporting everyone and everything that I perceive as a bot is abuse of the paging system? All these bots are going to take my loot :("


    Since there are definite times for an IDOC. There probably are no bots. They are attended scripters. You would have to learn more about what program or whatever they are using that is not legal and page on that, if the GM can detect it.

    You could ask one of them. Some are very chatty and do not lie about what they are doing.
    Focus on what you can do, not what you can't.
  • OreoglOreogl Posts: 286
    creampie said:
    watch out what you want she already said next thing she will do about idocs is deleting them...i bet if this continue like this we idocs will be terminated in couple months....this is always the same little crew that control house placement and multibox idocs they already know who they are. They are making more money than the devs and the devs dont have any ego to stop them... you want to know another absurd shit...when someone is getting banned he can ask after a year to reactive account and during the suspension the house dont go idoc so people who got ban dont have any lost (house and stuff).
    This doesn’t surprise me.  They shouldn’t have changed them to begin with.  However, Just because it wouldn’t drop items doesn’t mean there still wouldn’t be scripting for desirable spots for RMTs.

    We currently have a Luna spot on Great Lakes that was probably scripted, and now just sits as a small custom plot because who knows?  Waiting for the right cash?  No clue.



  • Lord_FrodoLord_Frodo Posts: 2,243
    So A Llama reports hidden BOTs running house placement scrips and pages on multi hidden plays.
    How do you know there were HIDDEN players running house placement scripts when they are HIDDEN, did you see them.
    GM sees a char named A Llama and wonders is this a throw away account that is reporting BOTs in order to get them booted so their house scripters can get the spot.
    I remember a Char named A Llama was a well known house placer so is this the same A Llama
  • Lord_FrodoLord_Frodo Posts: 2,243
    UO has enough storage that any account that has a house that goes IDOC should have the contents stored for their possible return.  
  • OreoglOreogl Posts: 286
    So A Llama reports hidden BOTs running house placement scrips and pages on multi hidden plays.
    How do you know there were HIDDEN players running house placement scripts when they are HIDDEN, did you see them.
    GM sees a char named A Llama and wonders is this a throw away account that is reporting BOTs in order to get them booted so their house scripters can get the spot.
    I remember a Char named A Llama was a well known house placer so is this the same A Llama
    Judging from the post you’re not from Great Lakes and I’ve talked with / ran into A llama multiple times across the shard.  

    While there’s not much we can do about the bots other than page, it’s be naive to assume these weren’t bots/or that there are not bots at a castle idoc on one of the more populated shards.



  • So A Llama reports hidden BOTs running house placement scrips and pages on multi hidden plays.
    How do you know there were HIDDEN players running house placement scripts when they are HIDDEN, did you see them.
    GM sees a char named A Llama and wonders is this a throw away account that is reporting BOTs in order to get them booted so their house scripters can get the spot.
    I remember a Char named A Llama was a well known house placer so is this the same A Llama
    Tracking ?
  • OreoglOreogl Posts: 286
    So A Llama reports hidden BOTs running house placement scrips and pages on multi hidden plays.
    How do you know there were HIDDEN players running house placement scripts when they are HIDDEN, did you see them.
    GM sees a char named A Llama and wonders is this a throw away account that is reporting BOTs in order to get them booted so their house scripters can get the spot.
    I remember a Char named A Llama was a well known house placer so is this the same A Llama
    Tracking ?
    I’m assuming he was smart enough to know this.

    I assumed he meant how do you know the hidden people were scripting.

    I mean 25 years of game experience should tell
    us what those are.


  • Yah I know. I thought me explaining that were hidden toons with generic names made sense. To me that's a scripting red flag
  • OreoglOreogl Posts: 286
    Yah I know. I thought me explaining that were hidden toons with generic names made sense. To me that's a scripting red flag
    Yeah, generally it is.  I completely missed that idoc too, what a shame.  Died a couple times at the fel yew one though.  Good times.
  • Our job to report shady behavior. And theirs to investigate it right ? 
  • OreoglOreogl Posts: 286
    Our job to report shady behavior. And theirs to investigate it right ? 
    That’s how it supposed to go.

    However after this long, I don’t expect it to do
    much.  This late in the game and we are still having to have this conversation about scripting and bots. 
  • RinerRiner Posts: 357
    edited April 2023
    To be honest I think the biggest problem with all this is that instead of investigating in any way, the GM decided it was appropriate to threaten the person who made the report. How does this improve the game? How does this encourage other players to report things when they witness something which may be illegal? It’s not the role of the player to prove that the person is acting against the terms of service, rather if they suspect something we have been told report it and the GMs will investigate. This just demonstrates how little support we are getting. 
  • GrimbeardGrimbeard Posts: 1,977
    While the gm could have asked why so many I'd hardly consider this threatening the player 
  • OreoglOreogl Posts: 286
    Grimbeard said:
    While the gm could have asked why so many I'd hardly consider this threatening the player 
    I mean, threatening to action an account is about as threatening as they can get.  Poor way to address this, instead of coming to investigate.
  • PawainPawain Posts: 9,019
    You will never know if they investigated.

    They probably checked on the first group that were paged on, they all answered the GM, so why do they need to continue, most of the ones paged on were probably the same account owners.
    Focus on what you can do, not what you can't.
  • OreoglOreogl Posts: 286
    Pawain said:
    You will never know if they investigated.

    They probably checked on the first group that were paged on, they all answered the GM, so why do they need to continue, most of the ones paged on were probably the same account owners.
    I don’t think this entirely true.  Sometimes they show up, or even provide the canned we will look into this response.  Maybe they sent the canned response first and then sent that?  No idea.  
  • PawainPawain Posts: 9,019
    edited April 2023
    They only show themselves if you have a game issue that they need to talk to you about.
    They can fix some issues if you are offline, you will get an in game message that you have to close when this is done.
    They do not tell you the results of an investigation involving another player in any way.

    Like they say in the Email they send you:
    Thank you for your violation report, ticket number 936XXX8.

    We will investigate the account you have reported and we will take action if warranted; this will take some time, so please be patient. Please understand that you will not be contacted with the results of our investigation, or any actions taken as a result of said investigation, due to our Privacy Policy.

    Thank you for your vigilance and dedication to keeping Ultima Online a safe and fair environment.

    Ultima Online In-game Customer Support
    Broadsword Online Games
    Focus on what you can do, not what you can't.
  • Lord_FrodoLord_Frodo Posts: 2,243
    Yah I know. I thought me explaining that were hidden toons with generic names made sense. To me that's a scripting red flag
    And you do not think A Llama is a generic to a GM.  I am looking at it from the GM side of it also.  Is A Llama a paid account?  A Llama used to be one of those IDOC Scripting accounts so I am sure if the GM has been here for awhile he/she may remember that also.
  • Paid account. 1 toon of 5 on that account. Look I was paging from what I thought was something shady going on as I'm the unfortunate person who thinks the game could be great if there wasn't cheats out there. Might be to little to late 
  • Lord_FrodoLord_Frodo Posts: 2,243
    Paid account. 1 toon of 5 on that account. Look I was paging from what I thought was something shady going on as I'm the unfortunate person who thinks the game could be great if there wasn't cheats out there. Might be to little to late 
    I totally agree and wish that all players were honest and did not cheat, kind of funny when you think about it the I don't really know what to call it but when you have to cheat at a video game it is perty pathetic when you think about it.  Sure I would love to use some of the other stuff for the quality of life aspects of it just so I didn't need to use as many keystrokes to do things out in the field but I can't bring myself to doing it so I limit my playtime accordingly.
  • Acid_RainAcid_Rain Posts: 269

    ...as I'm one of the unfortunate persons who thinks the game could be great if there wasn't cheats out there. 
    Edited ur comment for inclusion of a handful of others that agree, like myself. ;)
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