EC: crashes and hangs at rifted crown catapults stage

ForeverFun · June 21

Publish 120: Rifted Crown Mistas Catapults stage.

The EC hangs and will eventually crash when the large quantity of fire columns are triggered by catapult hits.

To avoid crashing, you have to stay far away from the catapult impact point.

This "fire column" is also used at some EM events, and also leads to EC hangs and crashes.

Community Manager · June 23

ForeverFun said:

Publish 120: Rifted Crown Mistas Catapults stage.

The EC hangs and will eventually crash when the large quantity of fire columns are triggered by catapult hits.

To avoid crashing, you have to stay far away from the catapult impact point.

This "fire column" is also used at some EM events, and also leads to EC hangs and crashes.

Can you provide me with an estimate of times and what shard please?

ForeverFun · June 23

Time of crash:

15:19:08 EST

(June21)

Crash address in code, per windows event log:

0x47d33c

Close location of player at time of crash:

Ilshenar, north of catapults area, x=821, y=1159

Shard name via PM.

The hang is simliar to what you see at this link.

In other words, it seems like a large number of objects with properties (large quantity of fire columns) may be implicated.

Community Manager · June 24

Submitted for the team to investigate further.

Thank you kindly!

Pawain · June 25

He is probably talking about this:
Lots of stuff going on. Crowd size like an EM event.
Can be more than 1 catapult hitting at the same time.

Image: https://forum.uo.com/uploads/editor/jd/rkbsx7pjyb6a.png

ForeverFun · June 25

Community Manager said:

Submitted for the team to investigate further. Thank you kindly!

My advice is to remedy the below linked issue, as it's very easy to reproduce, and it's a long known issue that other players have also hit (see comments at the link). It appears to be a problem where a large number of objects/properties causes the UI to hang.

In the case of the shadowguard "bar" room, it appears to be related to the large number of carpet and other objects in the room, when they are first "painted".

link.

ForeverFun · 5:16PM

There's a work-around to prevent the hang/crash at the catapult stage, in EC:

User Settings -> Graphics -> Particle Filter -> None (then apply).

You will no longer see the "Fire Columns" (or many other effects), and the client will not hang/crash at the catapult stage near the bridge/wall.

Unfortunately, you'll need Particle effects re-enabled for some variants of the Boss, like the Veilkeeper, as seeing the fire columns in an indicator of when to pull back.

Lokea · 7:22PM

ForeverFun said:

There's a work-around to prevent the hang/crash at the catapult stage, in EC:
User Settings -> Graphics -> Particle Filter -> None (then apply).

You will no longer see the "Fire Columns" (or many other effects), and the client will not hang/crash at the catapult stage near the bridge/wall.

Unfortunately, you'll need Particle effects re-enabled for some variants of the Boss, like the Veilkeeper, as seeing the fire columns in an indicator of when to pull back.

Yeah, Ankou crashes me at least once per session, but I need to keep the particles going. May start turning it off though and rely on running away when everybody else runs away.

Howdy, Stranger!

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EC: crashes and hangs at rifted crown catapults stage

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