Request for Communication Regarding Ongoing Server Issues
I am reaching out on behalf of myself and many other players who have been experiencing ongoing issues with the game’s servers. These problems, which include unstable servers, login difficulties, and a variety of reported issues from players from all shards, have persisted for several weeks.
While we understand that technical challenges and "Upgrades", the lack of communication about this situation has left the community feeling frustrated and in the dark. Transparency, even when solutions are not immediately available, fosters trust and understanding between players and the development team.
It would be greatly appreciated if you could address these concerns publicly. A brief update acknowledging the problems and outlining any steps being taken to resolve them would go a long way in reassuring the community that the issues are being prioritized.
We value the effort and dedication the team made so far, and we are hopeful for a resolution. Thank you for taking the time to consider this feedback, and I look forward to hearing from you soon.
Comments
I will be slow to reply because I cannot log in/stay logged in to the forums.
Make this your signature if you are tired of Vendor Search being broken, over FIVE YEARS and counting.
Vendor search rendered useless after Publish 106 – Forsaken Foes on August 14, 2019.
Again this isn't hard or time consuming..
Starting with last week around January 14, different shards were noticeably being taken down and then most coming back online within 15 to 20 minutes. In one of the public Discord servers, someone was very brazenly bragging about being the culprit behind it. As like many others, I did not believe it to be true – however – other people challenged this person to take down certain shards at certain times, and they were doing it. Once might be a coincidence, but this occurred multiple times. This culprit was then asking for money from people to keep certain shards up. The culprit claimed to be from the Ukraine. Within the Discord server, other people chimed in to say the culprit was known to do this on certain free shards.
While the first few days it appeared every shard was affected, over the course of the last week, it appeared that Atlantic and Chesapeake were being targeted the most, with the shards going down intermittently, mostly in the later part of the evening (ET time) and coming up after 15-20 mins of being down, often with small reverts.
Last night, around 11PM EST, Atlantic was first taken down, then Chesapeake – and then the entire log-in server seemed to be extremely slow – if working at all – for the rest of the night until I gave up around 1:30AM EST. The entire shard list was gone, and often times the log-in server would just get stuck entirely.
It goes without saying that these actions have been disappointing and frustrating. Specifically, my ability to play the dynamic event has been pretty much crushed. It really bites to blow a glorious fortune portion only to have the shard go down, revert and then leave you off having to do it all over. I am certain the developers are frustrated too and are dealing with player issues far more serious than losing a potion.
With that said, I think it would be immensely helpful for another update from the developers that acknowledges where we are with respect to the current server migrations, and the events of the past week. Something as simple as a three to four sentence message that acknowledges current status would go a long way. While most people are still angry at the culprit for inflicting this situation on us, I sense the tide is turning and more of that frustration will be aimed at the developers if the only communication we’re receiving from 'UO staff' is from forum moderators.
I humbly beseech the Dark Lady for an update.
Therefore, the user that in discord openly said that he did that and incited others to such acts, be prepared as he is related to DDos, because if it is true, he will literally ruin his life.
One cannot evade the root, and it is that one connects through an ISP to the Internet, you cannot connect to the Internet without an ISP that gives you the doors to the extranet, it was not an intranet attack, but extranet and everything is reflected.
In another era it may be, in this era you can locate their position sooner or later.
There are international search and arrest warrants, do not take anything for granted.
Even criminals who were refugees in countries other than where they committed their crimes have been arrested by international warrants, that's why I tell you, don't take anything for granted.
the rest are speculations, rumors and in the case that Merlin said, one that attributed the facts, therefore, it is nothing tangible or real until there is an official release and it has been verified that this was so.
1/14/2025
Greetings,
We are currently experiencing unexpected server downtime unrelated to the recently announced hardware migrations. We appreciate your patience while we work to resolve these issues.
See you in Britannia,
UO Team
The attacks started before migration began. They continued after.
Come on, this kind of server instability has not been around since 97 98. Something is obviously happening that is not in the normal running of the shards.
Hi @King - I respect all your comments, and opinions in general.
You are Cartel.
Ingame, we are enemies.
I will be slow to reply because I cannot log in/stay logged in to the forums.
Make this your signature if you are tired of Vendor Search being broken, over FIVE YEARS and counting.
Vendor search rendered useless after Publish 106 – Forsaken Foes on August 14, 2019.