Help!! Constant Loss of Connection over and over AGAIN!

Ophelia

Why the sudden constant loss of connections?  Today I was playing for a good part of the day 7/2/25 and had no issues playing UO.  Then around 7:40pm EST I keep getting random loss of connection repeatedly making the game completely unplayable.   Internet works fine, no loss of network, no inclement weather in area.  It's just UO suddenly doing connection loss over and over. I'd really love to know how to diagnose this problem.  There are days/weeks with no problems, then the issue comes back. Feels like an issue with a server somewhere but it is killing ability to play UO.

Ophelia

Some follow up info.  I'm using fresh install of classic client on a Dell XPS 8950 Computer with a i7 12th generation and GEFORCE RTX 3060 Ti connected to a LG ULTRAGEAR Monitor 120 mhz 1ms. ISP is AT&T Fiber Optic.

Iniquity

Yep same issues except its nearly everyday. I have posted multiple times but they just ignore it.

Ophelia

Yeah, its every day for me now too.  During the day its ok with no connection losses can usually play game just fine. It usually starts in early evening right around time just before evening Champion phases start for current event.  Connection loss every 30 seconds to one minute can barely play game.  Have to close and restart game. But I also did have this problem back in early April and it just stopped without knowing why. Before that rarely had any issues at all.

I would hope someone would know what is causing that particular error dialog to pop up. Can barely play on Chesapeake in evening during this event. I did fresh install of the game, reset router, checked firewall settings, checked DNS settings, no internet loss, browser works fine. Just the constant synchronization error between login server and this world message when playing UO.  I'm at a total loss.  

Community Manager

Ophelia said:

Yeah, its every day for me now too.  During the day its ok with no connection losses can usually play game just fine. It usually starts in early evening right around time just before evening Champion phases start for current event.  Connection loss every 30 seconds to one minute can barely play game.  Have to close and restart game. But I also did have this problem back in early April and it just stopped without knowing why. Before that rarely had any issues at all.

I would hope someone would know what is causing that particular error dialog to pop up. Can barely play on Chesapeake in evening during this event. I did fresh install of the game, reset router, checked firewall settings, checked DNS settings, no internet loss, browser works fine. Just the constant synchronization error between login server and this world message when playing UO.  I'm at a total loss.  

I would ask that you please e-mail uo@broadsword.com with the shard, time of connection loss, the specs you provided, date(s), etc. 

Thank you kindly!