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Account Management

dvviddvvid Posts: 849
in General Discussions
Just another post for the record books regarding the account management system.

I try to log into UO only to get a message saying I can't and a list of reasons as to what might possibly be the issue.  Helpful? Somewhat.

I log in to the account management system and see my account is closed.  Do we know why?  Nope. Any emails from Broadsword?  Nope.

I assume its my cards, despite neither of them being expired.  I go to pay with my debit card and when I click next, absolutely nothing happens.  Try this a few more times but nothing happens.

I try my credit card and when I push next, I get sent to the home page of EA.com.  
Helpful? Absolutely not.  Why is this even happening?  

I go back and push next again, this time I get through and am finally able to pay with my credit card, which I really don't want to use in the first place.

Account restored and I'm back in game.

Plenty of room for improvement for this system.
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Comments

  • Arnold7Arnold7 Posts: 1,450
    Are some UO things I wanted to buy from EA.  Guess these kinds of threads keep me from buying them.  Really, after reading so many of these threads complaining about basically the same issue have no confidence in this game’s purchasing systems regardless of who gets blamed for the problem.  Sorry UO.
  • Lord_FrodoLord_Frodo Posts: 2,428
    edited September 2023
    @Arnold7
    This is Account management https://accounts.eamythic.com/
    AND
    This is the EA Store for UO https://www.ea.com/games/ultima/ultima-online
    There have been no problems with the EA/UO Store so quit trying to make people believe there are.  All you are doing is trying to stir a pot.
    By the way I just logged into Acc Mang with ZERO problems on the very first try.  Did you even try to log in yourself, NO you did not you just wanted to stir up POO.  I clear out all garbage/cookies every day, do you?
  • GrimbeardGrimbeard Posts: 2,404
    Lord_Frodo said:
    @ Arnold7
    This is Account management https://accounts.eamythic.com/
    AND
    This is the EA Store for UO https://www.ea.com/games/ultima/ultima-online
    There have been no problems with the EA/UO Store so quit trying to make people believe there are.  All you are doing is trying to stir a pot.
    By the way I just logged into Acc Mang with ZERO problems on the very first try.  Did you even try to log in yourself, NO you did not you just wanted to stir up POO.  I clear out all garbage/cookies every day, do you?
    These are both valid complaints quit with your sugar trolling 
  • Lord_FrodoLord_Frodo Posts: 2,428
    Grimbeard said:
    Lord_Frodo said:
    @ Arnold7
    This is Account management https://accounts.eamythic.com/
    AND
    This is the EA Store for UO https://www.ea.com/games/ultima/ultima-online
    There have been no problems with the EA/UO Store so quit trying to make people believe there are.  All you are doing is trying to stir a pot.
    By the way I just logged into Acc Mang with ZERO problems on the very first try.  Did you even try to log in yourself, NO you did not you just wanted to stir up POO.  I clear out all garbage/cookies every day, do you?
    These are both valid complaints quit with your sugar trolling 
    Another TROLL post.  What has been happening with the EA Store?  Did you try Acc Man., NO just another troll
  • GrimbeardGrimbeard Posts: 2,404
    Lord_Frodo said:
    Grimbeard said:
    Lord_Frodo said:
    @ Arnold7
    This is Account management https://accounts.eamythic.com/
    AND
    This is the EA Store for UO https://www.ea.com/games/ultima/ultima-online
    There have been no problems with the EA/UO Store so quit trying to make people believe there are.  All you are doing is trying to stir a pot.
    By the way I just logged into Acc Mang with ZERO problems on the very first try.  Did you even try to log in yourself, NO you did not you just wanted to stir up POO.  I clear out all garbage/cookies every day, do you?
    These are both valid complaints quit with your sugar trolling 
    Another TROLL post.  What has been happening with the EA Store?  Did you try Acc Man., NO just another troll
    Seriously @Mariah please clean this up 
  • PawainPawain Posts: 10,271
    Arnold7 said:
    Are some UO things I wanted to buy from EA.  Guess these kinds of threads keep me from buying them.  Really, after reading so many of these threads complaining about basically the same issue have no confidence in this game’s purchasing systems regardless of who gets blamed for the problem.  Sorry UO.
    How many posters did not get their items, I only recall Tyrath not getting something and I think after a while he got it.

    The codes are saved when you buy from the online store.  You can go back 10+ years ago and see the codes you bought.  you can put the code in now if you forgot to use it when you bought it.

    Pretty darn safe.
    Focus on what you can do, not what you can't.
  • MariahMariah Posts: 3,302Moderator
    I'm going to lock this, partly to prevent further trolling, and partly because all things 'accounts' based are EA.
This discussion has been closed.