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Anyone Else getting invalid Kings Collection Codes?

TyrathTyrath Posts: 542
in General Discussions
 Before I delve into the nightmare of EA and Broadsword support, figure its best to just ask if it is a everyone malfunction or a me malfunction.  Upgrading a couple of old trash house holder accts that DO NOT have any upgrades.  SO I bought a couple of Rustic, High Seas, TOL and Kings Collections to upgrade them.  All of the Codes worked except the kings collection codes.  I get this when I enter them........... As I said these two had no upgrades until about a hour ago, so it is not because they already have the Kings Collection. 
  So I enter the codes into the ingame store and get the message that they are invalid codes.  Not already used codes either, I just bought them and tried applying seconds after purchasing them.

Comments

  • TyrathTyrath Posts: 542
     Dug back through the email and found a bunch of Kings Codes I only used to get the Paintings and Sponge from and they work fine in upgrading the accts. But still getting shorted 2 kings codes with the new purchases.
  • PawainPawain Posts: 10,056
    Did you go to the in game UO Store and put codes in there also?
    Focus on what you can do, not what you can't.
  • TyrathTyrath Posts: 542
    edited May 2023
    Pawain said:
    Did you go to the in game UO Store and put codes in there also?

    Yeah that is where I get the message the codes are invalid.  And it is not a specific acct tried the codes on multiple accts under different master accts now invalid on all (Putting them into the promo code section of the in game store).
  • TyrathTyrath Posts: 542
    LOL I am infesting two more shards and the ship paintings would be nice features to have...... without transferring them ;)
  • TyrathTyrath Posts: 542
     I am just going to call this one I am out the 20 bucks for the two kings collections. 
  • Lord_FrodoLord_Frodo Posts: 2,422
    contact UOSupport
  • TyrathTyrath Posts: 542
    Lord_Frodo said:
    contact UOSupport

     That is why I am just going to call this one....I am out 20 bucks.
  • TyrathTyrath Posts: 542
     So I have tried once per week to apply these two codes in the ingame store.  And Got the same message that the code is invalid each time or tried applying the codes to trash accounts in account management and gotten the same "Code can't be used on this account." 

      Then yesterday when I tried Both Codes worked in the ingame store promotional code section and both codes upgraded a couple of trash accounts. So not out 20 bucks just delayed by a Month.
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