Mesanna and Descrimination

Luc_of_Legends

*TRIGGER WARNING: this post may trigger some members of the UO community because I am about to unload regarding Mesanna*

Yes, I said DESCRIMINATION.

 Since October my sister and I have tried in vain to discuss a problem with one of our accounts.

Mesanna has BLATANTLY  ignored emails from our regular email addresses.

So I tried an experiment  I made a BRAND NEW email account and emailed Mesanna.

 SHE ANWSERED!   She still will not fix the issue. 

 I am sick and tired of Mesanna's band of short bus riding Butt-Kissers getting everything they want,

 getting lost items, pets, etc.  restored to them.
 
 My sister and I spend $103.92 PER MONTH on UO. 

 We are treated like dog crap on the bottom of Mesanna's shoe; for that matter so are most players that

don't belong to the Mesanna butt kissers club.

I even invoked my right of binding arbitration per the Rules of Conduct.

 I did it in writing via email which is 100% legal. 

 Mesanna ignored it, which is illegal. 

I seriously think that we the players should consider a class action lawsuit.

We are paying to play yet only the select few are allowed customer service or help with their accounts

 the other 99.9%  are ignore and treated like garbage! 

If Mesanna treated customers like this where I work she'd be fired no if, ands, or buts about it. 

Is anyone else as fed up as I am? 

Pawain

  What a clown 

Luc_of_Legends

Pawain said:

  What a clown 

From one of the Veteran Members of the Mesanna  Butt Kissers Club.

Mariah

Accounts are handled by EA. In some cases Mesanna has been able to help players with problems, but it is not always possible. I suggest you contact EA for a resolution to your issue. Threatening Mesanna is not going to help.