Notice of Intent
"The term "Dispute" means any dispute, claim, or controversy between you and Broadsword regarding any Broadsword Game, product or service, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Section 19 (with the exception of the enforceability of the Class Action Waiver clause below). "Dispute" is to be given the broadest possible meaning that will be enforced. If you have a Dispute with Broadsword or Broadsword's officers, directors, employees and agents that cannot be resolved through negotiation within the time frame described in the "Notice of Dispute" clause below."
"Notice of Dispute. IF YOU HAVE A DISPUTE WITH Broadsword YOU MUST SEND WRITTEN NOTICE TO BROADSWORD ONLINE STUDIOS INC., 790 STATION STREET, SUITE 3000, HERNDON, VA 20170, ATTN: LEGAL/ARBITRATION TO GIVE BROADSWORD THE OPPORTUNITY TO RESOLVE THE DISPUTE INFORMALLY THROUGH NEGOTIATION. You agree to negotiate resolution of the Dispute in good faith for no less than 60 days after you provide notice of the Dispute. If Broadsword does not resolve your Dispute within 60 days from receipt of notice of the Dispute, you or Broadsword with may pursue your claim in arbitration pursuant to the terms in this Section 19."
And Yes I am aware filing cost is near 1,000 dollars, its not about money, it is about right.
The matter seems simple and easily rectified with no extraordinary measures. I simply would like back as a one slot, the skeletal cat. Whether that can be done independently, a simple swap or another unknown solution.
I am struck by another clause, which although in another section and may not be applicable but I thought best representative of what I thought UO and this community should be, " Broadsword will use reasonable efforts to replace/restore such items under certain circumstances".
I was sold a license to an item with a known defect without being made aware of said defect.
Clicking begin animal training is how I train all my pets, even one slots to nontamers. More advanced pets I will full gm and leave it up to its new owners to slot train up. It should be noted, that with the exception of one Blaze CU, I have never sold or exchanged a pet for benefit, but have given them away.
I do not seek to abuse, take advantage, or profit monetarily or enrich myself. The simple fact is you hamstring the pets use for nontamers. You come up with another way I can still cast 2 blade spirits or EV's.
It seems that fair a and reasonable solution can be found with out expending each others time and resources.
I won't back door and try to steal valuable time those I have grown to know and respect, but Broadsword should be able to contact me and discuss the matter on Slack or use the slower method of direct messaging me through this forum.
This discussion has been closed.
Comments
If u wanna be sneaky.. it should be real easy to build a case on stuff like; the fact they don't apply their own TOS in game.. game is unplayable like during their main events or in PvP.. and ask for a cat as compensation. Mesanna will give u one to shut you up, most people just speak and do nothing, so they get nothing.. cuz if she don't, you're going to bring your case somewhere she doesn't want you to go. (daddy EA)
Cuz let's be honest.. you ignore the warning notification.. but u have more than enough room to bargain with. I been there with tESO.. on my box it was saying SUBSCRIPTION REQUIRED.. with a promise from the game director it would be a sub model game.. I ended up with boid beasley, after the french ZOS customer support team laugh at me and the english one were offering me 7 days of "premium" sub time, the head of customer service of Bethesda.. I could have been refund all the money I paid on tESO (final offer from Boid).. but my motivation were elsewhere.
Leave attended paying accounts alone, these people go thru a lot of trouble to automate the game.
It’s comical to me you are so frightened of somehow bod scripters get some sort of advantage.
-UO official forums, brought to you by BoardSword studio
I deserve far more ridicule than that
https://uo.com/2025/04/29/spring-roadmap-update/
You click over that menu like you do the vet reward gump. By habit. Poo Poo happens with people also.
A non tamer can not see the blue button, so this is not a mistake a novice player will make.