How do you get an exchange or refund on the skeletal cat.
in Bugs
My issue is with the unannounced slot jumping of the pet. I took advantage of the sale and would have been perfectly happy if it was just an ethy mount. I discovered it was a 1/4 slot pet.
Working on a tamer while waiting for things to pick up on test center, I clicked begin pet training. No prior warning nor way to cancel once you hit that button. It jumps to a 2/4 pet. I did not gain anything on the pet, but it cuts crucial attacks at this stage for my char. instead of being able to cast 2 blade spirits or two EV's I now can only cast one.
Without warning and without any material gain is deceptive and unfair. Until I slot it up and with warning should this have happened. I would prefer to either return the pet for a refund or exchange it for one pre start pet training state.
I can take a one eyed , three legged mangy animal and make it a competent pet, but I prefer to make informed decisions and not one of this magnitude.
Thank you
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Comments
Unfortunately there is no way to exchange or refund for the pet. It is listed as a "Vanity Pet" (https://uo.com/wiki/ultima-online-wiki/items/ultima-store-inventory/), not an ethereal. To make it ethereal, you would need to have purchased the Orb of Ethereal Transcendence and use it on the statue before clicking on the pet.
Any vanity pet with necromancy will do this. Windrunner will do this also.
Necromancy has so much intensity that it will jump a 1 slot vanity pet to 2 slots when you choose advanced training.
The reason pets are this way was because people exploited the mechanics and reduced slots of pets long ago.
The fix was to have intensity checks when you push the button and if the pet has too much intensity, it will jump a level.
So, if players did not exploit pets, this would not be an issue, because the devs would not have to have made that fix.
There is no information on the site nor comes with the purchase warning the purchaser. One would reasonably expect a 1/ 4 to be a 1/4 pet.
I do not think given the circumstances that a simple exchange of the affected pet for a new one slot is unreasonable.
The incredibly poor response, lacking even a simple understanding of the issue presented and gutless stonewalling preventing advancing the issue only complicates things. You turn a small thing into a matter of principle, and I will not relent
Clicking the blue button does not raise the slots. Training the pet up to 100% and then clicking the button again raises the pet to the next slot.
Notice my Unicorn is 1 slot still. If I were to train it to 100% and I push the button again, it would then raise to 2 slots, after I clicked past the warning gump.
The OP should have known after training to 100%, the pet would become a slot higher tho.
(This is my crafter account who has 32 taming from ye olden days so she could tame a horse.)
As usual I am correct. Unless you have lore and taming to the required levels, you will not see the blue button on the Lore sheet. Unless you have around 30 Lore you cant even lore a vanity pet.
I stand by, that a novice player will not accidently press this button and train the pet and press it again to get the slot to the next level. (you must meet the taming requirements to press it to go from 1 slot to the next)
A non tamer can not see the blue Button, or even get to the gump unless UO RNG decides to let you open it with lower than required Lore.
Windrunner in top pic.
It has Necro, when you press the button, you get a warning gump because Necro has too much intensity to be on a 1 slot pet. The pet will go to 2 slots.
Vanity pet without necro in bottom pic, A crab
Vanity pets without Necro can be 1 slot when you press the button. You see no warning Gump because they can be 1 slot, because their intensity is not above a 1 slot pet.
@Community Manager
The game mechanics will turn a Vanity pet with Necro, Skeletal Cat and Windrunner, into a 2 slot pet, you do get a warning Gump.
Whether this is a bug or not is not up for me to decide. It is how the game mechanics work.
A player who decides to advance train a vanity or any other pet is not used to a pet increasing a slot just because you press the button to start training.
It is an inconsistency in the game, which caused @Mordin_Rockbiter to basically choose the wrong vanity pet to train. If he chose a vanity pet without Necro, this would not have happened.
The solution would be for those pets to begin as 2 slots, but that is not a good option.
I do not know the highest slot the vanity pets can go to. If the Windrunner and Skelecat go to 4 slots while the others only go to 3 slots. All vanity pets will get the same amount of training levels. Maybe that was the devs solution.
Personally I don't think a pet jumping slots when pushing the blue button is proper operation. Especially when it is just 2 pet types.
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